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Maintaining Estudias Enterprise

Estudias is designed to be a highly available, robust and low-maintenance application. When based on SQL-Server, maintenance is very low, not requiring someone with specialized SQL-Server qualifications.

Stability / Error Recovery

  • Makes changes atomically. This means, for example, if a download from the student information system is wrong, the entire ETL process is reversed and the Estudias database remains in its original state
  • Disconnects users and sets database in single-user mode to prevent user activity from interfering and to prevent users from seeing incorrect results
  • Ability to send emails to individuals every time it runs, on warnings or on errors. These emails contain a detail log of the activities involved during ETL including possible warnings or error descriptions

Backups

  • Automatically backs up the database nightly
  • Can restore the database from the nightly backups
  • Backups can be applied after new releases, meaning snapshots can be kept and used even as the product matures
  • If users want, point-in-time recovery can be implemented so that any changes can be backed out

Performance

  • Self-optimizing: Estudias Enterprise identifies and optimizes the OLAP queries that were the slowest or run the most often that day

Data Quality

  • Estudias Enterprise produces warnings that can, optionally, be sent over email when certain conditions on the data occur. For example, if Estudias expects information in a file but cannot find it, Estudias Enterprise will create a warning. Estudias Enterprise currently runs close to 500 different data checks nightly
  • Database constraints are enforced at the client and the server level. This means the data you enter can have more checks to ensure higher data quality

Staffing Requirements

Estudias Enterprise requires a minimal level of effort to maintain and manage. Assuming that downloads are automated, we suggest that the Estudias Enterprise server be backed up periodically which is a task that can be automated.

The other two recurring tasks that require IT involvement are:

  • Estudias Enterprise user additions and deletions
  • Estudias Enterprise upgrades

Adding or deleting a user is a task that requires one or two minutes to perform. ZogoTech produces an upgrade to Estudias Enterprise about once every three months. Institutions are not required to install every upgrade, but when they do, it usually takes about one to two hours to perform the upgrade.