Customer Support

Our team of software engineers is dedicated to providing exceptional service directly to our clients. From technical issues to training sessions and webinars, we ensure you have the support you need to leverage our data solutions in higher education effectively.

Direct Support

Service and support for ZogoTech software comes directly from the engineers who built it. We work directly with customers to create solutions that meet the needs of each college and university, and we’re there at each step of implementing those solutions. You’ll have unlimited access to technical support by phone or email, invitations to online trainings, webinars, and workshops. And, in joining the ZogoTech family, you’ll have access to a network of leaders who are revolutionizing the use of data in higher education.

Current Customers

Current customers can login to the ZogoTech Customer Portal to:

  • create and manage support tickets.
  • access documentation, webinars and videos.
  • see the technical data dictionary for your college.
  • access the knowledge base.
  • subscribe to the mailing list.
  • provide product feedback.
“Integrating with ZogoTech has been seamless and the customer service is outstanding. ZogoTech is very hands-on when it comes to providing information and answers.”
Esteban Cruz
Chief Information Officer, Lincoln Land Community College